FAQs

🌸 Frequently Asked Questions

🛍️ What kind of items do you make?

I create handmade jewelry, resin trays, original art, and digital coloring pages. Each piece is crafted with care and may have unique variations that make it one of a kind.

⏳ How long will my order take to ship?

Processing times vary depending on the product:

  • Ready-to-ship items: 3–5 business days.
  • Custom or made-to-order pieces: 7–14 business days (may be longer during busy seasons).

You’ll receive tracking information once your order ships.

📦 What shipping carrier do you use?

All orders are shipped via USPS. Domestic and international shipping options are available at checkout. Delivery times depend on your location and selected shipping method.

🌍 Do you ship internationally?

Yes! International customers are welcome. Please note that customs fees or import taxes may apply depending on your country’s regulations — these are the buyer’s responsibility.

🔁 What is your return and exchange policy?
  • Returns accepted within 14 days of delivery.
  • Items must be unused, in original packaging, and in resellable condition.
  • Damaged returns may incur a restocking fee.
  • Exchanges are only available for VIP returning customers.

Please contact me before returning any item to receive the proper return instructions.

💳 What payment methods do you accept?

We accept Shop Pay, PayPal, Afterpay, and major credit/debit cards through Shopify’s secure checkout.

🎁 Do you offer gift wrapping or bundles?

Yes! Gift wrapping is available upon request during checkout. We also offer bundles and exclusive offers that include free digital coloring pages or special art pieces.

🖌️ Do you take custom orders or commissions?

Yes — I love creating custom resin trays, jewelry, and art tailored to your vision. Please reach out via the Contact Page before ordering to discuss design options and timelines.

🎨 What are art kits and how do they work?

Art kits include curated materials for you to create your own small little projects or sip & paint events at home. Each kit comes with instructions, color options, and a bonus digital coloring page.

💌 What’s included with digital coloring pages?

Each digital coloring page is an instant download file. You’ll receive a high-quality PDF ready to print at home or color digitally. Please note that digital items are non-refundable once downloaded.

💕 Do you have a rewards or VIP program?

Yes! Our VIP returning customers enjoy early access to new drops, exclusive discounts, and exchange privileges. Subscribe to our newsletter to join.

📬 How can I contact you?

You can reach out through our Contact page or email us at Juniperzcreations@gmail.com. I usually respond within 1–2 business days.

📬 Get in Touch

Still have a question or want to start a custom order? I’d love to hear from you! You can reach me through the form below or by email.

Contact Form

or email: juniperzcreations@gmail.com

 

Pumpkin Companions Now Available!

Start Custom Kitty

Meet Juniper- The heart behind Juniperzcreations

I'm Juniper, a self taught artist and designer who creates bold, afro chic handmade accessories that celebrate culture, color and confidence. Every piece is made to remind you of your inner goddess- whether it's through earrings, coasters or art prints.

Shop Lookbook